Information required for Return: * Contact Name * E-mail Address * Order # * Order Date * Item returning * Quantity * Reason for Return/ExchangeĢ. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused.ġ. ***Please note returns on custom items are eligible for a refund of 50% of the order value. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Q: How do I know what length or size to get for my jewelry? A: Click HERE for our jewelry guide to ensure you get the correct sizing. Store delicate jewelry in a dark and dry location.Designate a special place for your go-to pieces so that they are easy to see and grab in a hurry! If you keep your jewelry out in the open, store it in a place with a consistent temperature.Make sure to keep costume jewelry separate from semi-fine and fine jewelry to prevent tarnish. Try a stackable jewelry organizer or something like drawer compartments to keep your pieces organized and separate. Separate your jewelry by metal and type.Try not to store it in humid places, like the bathroom. How to store jewelry so it doesn’t tarnish? For gold plated jewelry, we plate 18k-24k gold over stainless steel, copper, or alloy to ensure gold won’t rub off over time so you’re able to wear it for years. ![]() GOLD: Gold above 14 karat should not tarnish. The natural oils on your skin can actually help keep your jewelry clean and maintain its brilliance. Clean your jewelry with a polishing cloth which we include in every order. It is very easy to manage and remove tarnish from silver. SILVER: Tarnished silver can be caused by a number of chemicals such as sulfur, moisture, chlorine, and your own skin’s acidity level. See below for a breakdown on how to take care of your silver or gold jewelry. And to store jewelry in a dry and safe place away from other metals. It’s best to take care of your jewelry by avoiding too much water, sweat, and chemicals. But again please be mindful that everyone’s body constitution is different so the degree of fading can be different. Most customers are able to shower and get in water with their jewelry. All of the metal we use in our jewelry is high-quality and hypoallergenic, which means it’s safe for sensitive skin. Everyone’s body constitution is different and the degree of fading is also different. Please keep in mind that many metals will fade but can be avoided to prolong the lifespan of the jewelry. It is not 100% solid gold but a great alternative that is affordable, high in luster, shine, and quality, and will last a very long time.Ī: Our jewelry is tarnish resistant meaning the material we use is resistant to corrosion and won’t fade easily. You can also refer to our shipping policy HEREĪ: Most of our jewelry is plated with real gold with stainless steel, copper, or alloy as the base metal. ![]() Non Custom jewelry will ship out within 1-3 business days and shipping transit time is 5-10 business days. Please wait for the allotted time given before contacting customer service. Please note the estimated delivery date is a range and customers will receive their order anywhere in between the two dates given. Each item gives an estimated delivery date so customers are aware of when to expect their order. Wa_cq_url: "/content/A: Custom jewelry is made to order and has a turnaround of 4-6 weeks. Wa_audience: "emtaudience:business/srbusinessdecisionmaker", ![]() ![]()
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